Prototype Equipment is proud to announce that we are now registered as ISO 9001:2008 compliant, the most widely used and internationally-recognized framework for good business management covering the key area of ‘Quality Management’. This ISO 9001:2008 compliancy demonstrates that Prototype Equipment Design has policies, processes and procedures in place to better meet ‘Quality Management and Customer’ requirements.
To become certified as ISO 9001:2008 compliant, Prototype Equipment Design underwent an extensive process of review and improvement to establish our procedures document and quality manual. This process included setting measureable objectives and incorporating corrective and preventative actions and methods of monitoring customer satisfaction. All members of staff we’re trained on the new or updated procedures and key staff are part of the review and improvements steps. Finally, an extensive audit was carried out to enable our registration.
Compliance with ISO 9001:2008 recognizes that Prototype Equipment Design’s policies, practices and procedures are of a consistent quality in the services we provide to our customers. With this registration, our customers can be confident that Prototype Equipment Design is dedicated to maintaining the highest efficiency and responsiveness in achieving our ultimate goal – guaranteed customer satisfaction.
To maintain our registration, Prototype Equipment Design will have an annual Surveillance Audit to ensure our policies and practices continue to meet the standard. As a result, partners can be confident that Prototype Equipment Design will provide them with the same high quality services well into the future.